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How Order Fulfillment Works In American Business

August 12, 2010

Order fulfillment is the process of fulfilling an order, and can include everything from delivery to distribution. It’s an act that major companies rely on third party logistics services in order to save money, time, and increase their business efficiency

Several types of order fulfillment exist. The first is ETO, or engineer-to-order. This type of order fulfillment describes the process of designing a product by customer specifications, and then shipping it off to the customer who put in the order. An example would be with a specialized jet plane. With enough money, one can have a jet plane engineered to order according to specific guidelines.

There are several forms of Digital Copy in wide use today on the Internet. Buying music online is a perfect example of digital copy, which is just the process of accepting payment and delivering goods over the Internet. Firewall programs, video games, and software packages can all be obtained through the Internet thanks to digital copy logistics in place.

You can imagine the tough time that some retailers have in guessing what their supply and demand will be. This is a classic tale of made-to-stock logistics. In this operation, a retail store will try to forecast a demand for the product and buy it in advance. Whether or not the product actually sells is the defining moment. A proper forecast will avoid buying too much or too little inventory. New DVD releases are an example of MTS services that are used quite frequently.

Order fulfillment can also include returns of a product. Returns on a product are governed by the rules set by the business who sold the product. It’s best to have a rock-solid plan on what you will accept and to cover any loopholes. Perishable items and things such as underwear are examples of items you wouldn’t want to accept. A logistics company will be able to find the best possible way of handling the returns, shipment, and replacement if necessary.

Order processing is sometimes referenced as broad type of order fulfillment as well. Order processing doesn’t just cover finding products in a warehouse and shipping them out; it also includes stocking the warehouse and knowing where inventory is at all times. It also includes the ability to forecast need of further inventory in the future, so as to always be ready for future orders at the drop of a hat.

In Conclusion

Order fulfillment is a service that is best expedited through the use of a third party logistics company. These services are found in every major city, and even in some smaller locations where business is conducted. Review several companies and take them up on a free consultation to see what they can do.

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